We want you to be fully satisfied with your gaming computer. If for any reason you are not happy with your purchase, you may request a full refund within 15 days from the date of delivery.

• The computer must be returned in its original condition, including all packaging, accessories, manuals, and software.
• Refunds will be processed using the original payment method.
• Shipping costs for returns are the responsibility of the customer unless the item is defective or damaged on arrival.
• Custom-built orders are eligible as long as the system is returned complete and unaltered.

If you encounter hardware issues or receive a defective item, you may initiate a return or replacement within 30 days from the date of delivery.

• A valid proof of purchase (invoice or receipt) is required.
• Products must not show signs of misuse, physical damage, or unauthorized repairs.
• Returns must include all original components and packaging.
• Defective items will be inspected, and if confirmed, we will provide a replacement, repair, or refund at our discretion.
• Customers are responsible for shipping costs for non-defective returns. For defective or incorrect products, we will cover return shipping.

• Software, digital downloads, and gift cards are non-refundable.
• Damage caused by accidents, misuse, or unauthorized modifications voids the return and refund eligibility.

1. Contact our support team at info@gptechstore.com.
2. Provide your order number, reason for return, and photos if applicable.
3. Follow the instructions provided by our support team to ship the product back.

• Refunds are generally processed within 7–10 business days after we receive the returned item.
• It may take additional time for banks or payment providers to reflect the refund.

For questions or assistance with returns, please contact: info@gptechstore.com